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Coronavirus (COVID-19): Announcement to Clients

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Simple Rules For Home Viewings26th May 2020

by on 26th May 2020

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People should use virtual viewings before visiting properties in person where possible, in order to minimise public health risks. If any member of either the household being viewed, or the household undertaking a viewing is showing symptoms of coronavirus or is self-isolating, then a physical viewing should be delayed. All viewings should take place by appointment and only involve members of a single household.

We encourage people to do their property searching online wherever possible. Initial viewings should be done virtually wherever this is possible and physical viewings should only be conducted where buyers are seriously considering making an offer on a property.

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Viewings should be conducted by appointment only and no open house viewings should take place.

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If your property is being viewed, you should open all the internal doors prior to the viewing, and allow access to handwashing facilities and ideally separate towels/paper towels.

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As most people choose to do, we encourage that you vacate your property whilst viewings are taking place in order to minimise your contact with those not in your household.

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When viewing a property, all parties should wash their hands and avoid touching surfaces where possible. Agents will ask you to restrict the number of people who accompany you on a viewing so that social distancing can be practised, and only those in your immediate household should be there.

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We expect agents to accompany clients on a viewing but follow social distancing rules wherever possible. Where viewings are unaccompanied, agents should make sure viewers and homeowners understand how they should conduct themselves.

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Once the viewing has taken place, the homeowner should ensure surfaces, such as door handles, light switches are cleaned/disinfected with standard household cleaning products and towels disposed of safely or washed as appropriate.

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Get Expert Help

We appreciate that this is a very difficult time for all of our clients. We are here to support you through this as your Law Firm for Life.

For more information, please contact Coles Miller Partner for Residential Conveyancing, Ruth Elkins on 01202 355698.