Conveyancing Solicitor Reviews – What Our Clients Say
Coles Miller’s Residential Property Department helps families across the South to move house quickly, easily and cost effectively.
Our lawyers can advise you on buying or selling your home, remortgaging, declaration of trust deeds, solar panel leases and beach huts.
Read how we helped these clients. Contact us today to get expert help.
- For Roger Leedham at Poole: “Thank you so much for all your work, help and perseverance with the sale of our property.
"We feel privileged to have had you as Senior Partner working on our case and suspect that a ‘lesser’ solicitor from a different firm might not have got this one over the line!”
- “You need do nothing to improve your service. Mr Roger Leedham has helped me to buy and sell two properties and has given myself and my daughter exemplary service on both occasions.
“I will always use him and recommend him to anyone who needs a first class solicitor. He is always so helpful and punctual with every aspect of our business requirements.
“Please thank him on our behalf, such a gentleman.”
- “Thank you for all the hard work. I understand you were just doing your job, however, you did it exceptionally well. It made my life a lot easier having such an organised and responsive solicitor.”
- “A job well done. We would recommend Coles Miller to anyone!!”
- “I would just like to say thank you so much for all your help, advice and patience with regards to my sale and purchase. It has been a pleasure working with you and your team also.
“Thank you for your professionalism. I will deal with you in any future matters and would not hesitate to recommend you to friends and colleagues.”
- “I want to thank you for a fantastic job that you and your team did on this transaction. It was a pleasure dealing with you and your office.”
“Many thanks to you and your team at Coles Miller for handling our sale and purchase in such an efficient and caring way.
“You have made one of life's more stressful events less so and enabled us to make our move with the minimum of fuss.”
“This is the second time I’ve used Coles Miller. The level of professionalism and sense of urgency has been excellent.”
“We have used Coles Miller for every house move (and there have been quite a few!) since 1987. Roger Leedham and the team made our recent move in 2018 as smooth and stress free as a house move can ever be.
“Nothing is ever too much trouble and the brilliant communication between Coles Miller and all the other parties in the chain helped us manage timescales and dates seamlessly. I recommend Roger Leedham and Coles Miller to anyone about to move house.”
“On my mother's behalf I would like to thank you for your attention in this matter, and would be grateful if you would express our thanks to Roger Leedham for the work he did on her behalf and the caring way he dealt with her sale and all the delays with the flat purchase.”
“We have been Coles Miller Solicitors clients for 34 years, since 1984. We have used them for domestic and business purposes and have always found the service polite, efficient, prompt and good value for money.
“They have expertise in various fields and we would not hesitate to engage them for any legal matters in the future.”
For Jason Barnett, Karen Price, Georgianna Kaya and all at Coles Miller: “We just wanted to say a huge thank you for all your help and hard work on our purchase.
- "You ensured the transaction ran smoothly and that communication was always thorough and professional; we would highly recommend you to others.”
- “We are very satisfied with the service provided. Mr Barnett was very quick in replying, very helpful, knowledgeable and professional. We realised during the process how important the role of a solicitor is.”
- “This is my second time using Coles Miller and once again Jason and his team were outstanding. A special thanks to Georgianna for all her time and patience in this difficult property sale. I have no hesitation in recommending Coles Miller to anyone who needs their services.”
- "Jason Barnett and his team did an excellent job in handling the conveyancing on a property for us. The service was highly professional, informative, friendly and competitive. Thank you guys, job well done! We will be returning customers!"
- "We would also like to take this opportunity to thank yourself and Jason for dealing with our purchase in the most professional, friendly and prompt manner.
"As much as we all expect for people to do their job properly, this rarely happens in reality. This is definitely not the case with your firm and we therefore will most certainly recommend and use your services in the future.
"Wishing you all the best."
- For Ruth Elkins at Broadstone: “I would like to thank you on behalf of both families for your help and guidance on what was a long and complex transaction. Your good advice on many occasions was much appreciated and enabled the sale to go through.”
- “It is in no small measure that the outstanding professionalism and compassion shown by Ruth Elkins and her team at Coles Miller Broadstone resulted in us being able to purchase our chosen property – especially when we had two buyers drop out, one of those on the day of exchange.”
- “Very efficient service, Ruth Elkins was amazing and would highly recommend her to anyone. She really understood the situation I was in when moving house. The whole team was excellent.”
"I used Ruth Elkins of Coles Miller Broadstone for the conveyancing of my late mother's house in Broadstone. I have moved house myself several times but never used Coles Miller before. I wish I had!
"It was the most stress free and efficient house conveyancing I have experienced and everyone I encountered in the office was friendly and helpful. I would recommend Coles Miller to anyone."
“Many thanks for completing our recent house sale and purchase so effectively. You guided us through the stages with diligence, and particularly with patience with us, when things did not happen immediately.
“It was very pleasing that you responded to our emails very promptly and your support staff were equally efficient.”
“We were very pleased with the thorough way Coles Miller dealt with our recent house move, particularly as some aspects of the property we were selling were not straightforward.
“Our solicitor Ruth kept us informed of developments, responded to our queries promptly and, when any problems occurred, remained optimistic that all would be well. Our thanks to her and also to Kelsey.”
"I am completely satisfied, I have received the very highest standard of service from Ruth Elkins and her team at Coles Miller Solicitors.
"Ruth was always on hand to speak to me and explain the finer legalities of my situation and to reassure me when I doubted my own legal standing. I have complete faith in Ruths' ability and intricate legal knowledge and cannot recommend her highly enough."
“I have used Coles Miller three times now. The first being our wills and was very impressed with the service we received at that time.
“Ruth Elkins has recently completed the conveyancing for us on a property sale and is currently helping us with a sale and purchase.
“We have been more than happy with the efficiency and friendly and approachable attitude of Ruth and her team throughout. I would have no hesitation recommending Coles Miller.”
“Thank you so much to you and your team at Coles Miller for dealing with the sale and purchase of our houses.
“We felt very thankful and really appreciated the times you went over and above to make sure we were kept in the loop and not panicking! We wish you all well and will certainly be coming back to you in the future.”
“We have always been very pleased with the service you have provided for our various sales and purchases but we were particularly happy this time because we needed to complete the purchase quickly and you did everything we could have asked to make that happen. Thanks again for your help and very efficient service.”
“I am so impressed with how my house sale was handled. You have been great!”
“Julie Stratton has acted for us on a conveyance that was not simplistic and rather challenging from time to time. She demonstrated dexterity and determination, combined with her professionalism and commitment, in getting the job done and done well.
“I'm also aware that Julie has a great support team in Lauren Edridge and Jacqui Brocklehurst who have also been a pleasure to deal with.
- “An all around great experience. In my opinion, Julie is a consummate professional of the highest degree. We have other legal matters to deal with and will, without question, engage Cole Miller to transact these.”
- “Julie Stratton is an asset to Coles Miller, works well as an individual and is also an excellent part of the team. She provides a seamless service and complements other areas.
“Her mannerisms combined with her humour and professionalism have made a difference at a time in our lives when we were under enormous pressure and stress with ill health and disability.
“Julie managed to make us feel in safe hands, explained all the legal aspects in layman’s terms and made it a positive experience.”
- “I am writing to recommend the services of Coles Miller Solicitors, Poole – in particular those provided by Lauren Edridge, Jacqui Brocklehurst and Julie Stratton.
“My partner and I came to use the services of Coles Miller, Poole, through the recommendation of my parents, who have been customers of Coles Miller for a number of years.
“We are extremely grateful Lauren was assigned to our case. She provided excellent services in an extremely professional and caring manner.
“As first time buyers, the whole experience can be quite daunting. However, my partner and I were constantly kept up-to-date with proceedings, and all questions and queries would be answered. No details were left out with the attitude that it was common knowledge to us. Lauren and Jacqui both explained everything to us in as full and clear manner as possible.
“I would recommend the use of services provided to us – not only from Lauren, but the above mentioned as well – to a relative or friend and I would also use them again myself in the future.
“Lauren and the team are a great asset to the Coles Miller branch in Poole and my partner and I are sincerely grateful for their hard work during the purchase of our home. On behalf of myself and my partner, I would like to once again pass on our gratitude to Lauren, Jacqui and Julie, and wish them all the very best in the future.”
- “We would recommend Coles Miller for conveyancing as they acted in a calm and professional way at all times during our recent buying and selling of our homes.”
- "We would like to thank Lauren for all her help with our sale and purchase of properties.
"It has not been a straightforward purchase and she has remained calm and professional throughout. Nothing has been too much trouble.
"Lauren has kept us up to date at all times and consulted us all the way through. I would say she has gone above and beyond her role.
"We have felt secure using Coles Miller and would definitely recommend them."
- "I have used the services of Coles Miller for previous house sales and purchases and divorce settlement and again on this current sale of property, and the costs involved have been excellent.
"My new purchase in the New Year will be dealt with by Coles Miller (Lauren Edridge) as I have full confidence in their professional ability. Highly recommended to anyone wanting legal services."
- For Michelle Vick at Broadstone office: “On each occasion I spoke to you, Katie or Liz on the phone your friendly calm manner helped my stress levels no end. Your offices are similarly a model of cheerful efficiency.
“All of you certainly went the extra mile, for which I am extremely grateful.
“I would add that my satisfaction with the services provided by Coles Miller extends to the rewriting of my will and drawing up of my lasting power of attorney by Jenny Oxley.”
- “Michelle Vick put us at ease and kept us informed throughout the whole process.
“We cannot thank Michelle and her reliable team enough for their hard work.
“We would not think twice about using Coles Miller again and passing our experience on to any of our friends and family.
“Michelle, her team and Coles Miller have made this a stress-free process and left us very, very happy.”
- “I would like to take this opportunity to express my sincere gratitude for the excellent service provided by Michelle Vick.
“Selling my deceased mother’s home was a very difficult time for me and my family. However, Michelle’s professionalism and consideration made the whole process much easier than we had anticipated.
“She was very approachable and dealt with all my questions with patience and consideration.
“Michelle is a credit to your organisation. We would not hesitate to use your services again, and we would recommend you to our friends and family.”
- “I just wanted to say a big thank you to Michelle and the team for all the hard work done to get us moved. I couldn’t have asked for a better service.”
- “We recently used the conveyancing services of Coles Miller and were extremely pleased with how the whole process was carried out.
“Michelle Vick of the Broadstone branch was exceptional. She made us feel totally at ease and we had complete confidence in her. She was very easy to talk to, always kept us informed and explained everything in layman’s terms.
“Our sellers wanted a very quick exchange of contracts and she pulled out all the stops for us.
“We would highly recommend Michelle to anyone.”
“Michelle – you have been my ‘true north’ throughout this whole process. Understanding, knowledgeable, honest and considerate whilst always acting with integrity and my best intentions.
“I would highly recommend you and Coles Miller to friends, family and colleagues. You have kept me in the loop every step of the way and I have never felt the need to chase for updates.
“Also, understanding my needs, wants and concerns (first time buyers) was truly refreshing. You are a definitive representation of how customer service should be provided!”
- “All of the hard work, research, putting up with our telephone calls and questions, you and your team did for us, is much appreciated. We cannot praise you enough.”
- “Great service from Michelle Vick at Coles Miller during our recent house purchase. Michelle and the Coles Miller team are friendly and approachable, and go the extra mile on their client's behalf. We will definitely use them in the future and highly recommend them.”
- “Pam Coniam and her team were very helpful, very supportive and always ahead of the process so that we had minimum delay and real clarity about what was going on.
“At those inevitable moments of challenge and doubt they were able to reassure us and move the situation on. My wife and I would highly recommend them and their work. They made what can be an incredibly stressful process easy to cope with.”
- “Pam and her team were recommended to us by our financial advisor; we couldn’t be happier with the service provided.
“As first time buyers, the whole process was new and confusing, Pam made this simple right from the initial meeting – explaining what was needed at each stage.
“We were advised on all the necessary points that came up before exchange and any problems were quickly resolved by Coles Miller.
“The exchange and completion went through without a hitch and minimal stress. We will definitely be back when it’s time to move up the ladder.”
- “I'm writing to thank Pam and Anna for their amazing help and support during the last few challenging months.
“I could not have wished for more from you both and my family and I are so very grateful for everything you have done for us. We really do appreciate it.
“We have been able to rely completely on your professionalism and your expertise has been a great comfort. Thank you so much.”
- “I would like to take this opportunity to thank Pam Coniam for the efficient and professional way you and your staff negotiated and completed the purchase. We will be happy to recommend your services to anyone considering using Coles Miller.”
- "The service and expertise provided by your department were very much appreciated particularly bearing in mind some of the timing complications within the purchase."
- “Pam, Clare and Anna - Thanks very much to you all for seeing me through the process of buying my new home. I'm absolutely thrilled at how smoothly it went, and its all down to you. I'm very appreciative.”
- “Bought a house through Coles Miller – they saw me through all the conveyancing, always returned my calls, always explained things clearly and I trusted them with the transaction. Pam Coniam was my contact, she was excellent. Highly recommended.”
- “We would be pleased to recommend Coles Miller (Katie Owen). They were very swift and efficient in dealing with all the legalities of our recent bungalow sale and brought the completion of sale to a very happy conclusion.”
- “I would have no hesitation in recommending Coles Miller Solicitors to anyone requiring legal services in the South of England. They assisted me, a house-bound pensioner with visually impaired sight, to sell my property in Bournemouth and purchase and move to a property in North Wales.
“At all times I was treated with the utmost respect and every step was explained clearly to me so that I felt I was in control of the relocation.”
- “We would like to take this opportunity to thank you for your extremely efficient, coherent and approachable service. We would not hesitate to recommend you in the future and also instruct you ourselves.”
- “We have employed Coles Miller LLP for various family and conveyancing matters over three decades and have been very satisfied with their efficient and kind service by everyone we have encountered.
“May I take a moment to thank you for all of your efforts with the purchase of our flat. I'm sure that it wouldn't have happened at all but for your tenacity in dealing with the vendors’ legal team.
“Your professionalism and thoroughness is much appreciated and I won't hesitate to engage you again should the need arise and to recommend your services to my family, friends and colleagues.”
- “Thank you so much for dealing with the sale so speedily and efficiently. It beat our speediest purchase by three weeks.
“If we hadn't included Christmas and New Year closures it could have been even quicker!”
- “I wanted to write to you personally to thank you for the manner in which you have dealt with this sale and for the help and advice you have given me during quite a long drawn-out process. Well done.”
- "This is a thank you letter on our purchase in six weeks. Zoe James did a good job, gave me all the information, stress free. Also your receptionists were very good. I will be back to make a new will.”
- “We are more than happy to put on paper our appreciation of your services.
“I must say that when I spoke to you on November 10, to advise you that we had found a property and – a bit tongue in cheek – would like to be in by Christmas, that we never really expected that this would actually happen and that we would be in just 40 days later.
“We also really appreciated the fact that you would always answer our queries and kept us up to date with the progress of both the sale and the purchase.
“We are sure that there was a lot of hard work behind the scenes which we knew nothing about, and we also appreciate the efforts you put in to ensure that we could move before Christmas.
“All of our friends were astounded by the speed of it all.”
- “Back in 1995 I used Coles Miller to act on my behalf for the purchase of my first flat and was very happy with the service received.
“In 2018 I used Coles Miller again for the purchase of my first house and for the sale of my flat. I was very happy with both the attention to detail and diligent manner in which they acted on my behalf.”
- “I was highly impressed with the service I received from Anna (Davey) and Pam (Coniam) whilst purchasing our property.
“Throughout the process Anna worked hard to ensure that I understood what was expected of me and what I could expect to happen and when.
“Her correspondence was always in-depth and she communicated in a way that made it easy for me to understand.
“I always felt like Anna was acting in my best interest. I trusted that any matters that needed to be dealt with would be done so promptly and I never hesitated to contact Anna if I had a query or concern.
“Anna made buying a house much less stressful with her professional approach and thorough knowledge of my case.
“I wouldn’t hesitate to contact Anna again in the future and would personally recommend her to others that needed a skilled conveyancer to handle a sale or purchase.”
- “Thanks! Us and the kids have settled in well here and are really enjoying it. We will definitely be coming back to you for future buying/selling.”
For Anna Davey and Pam Coniam: “Excellent news. You have worked wonders and moved mountains!
“You have helped us out greatly and calmed a very anxious mother throughout. She can't praise you enough. Thank you for all your help.”
- “Selling my property was thankfully not as stressful as I first envisaged it would be.
“Thanks to the team at Coles Miller, more specifically Georgianna Kaya, I can honestly say that the whole process was relatively easy and mostly stress-free.
“I was most impressed with the constant communication and efficiency of replying to emails and concerns. I was always confident that things were being dealt with in a professional and thorough manner.
“At times I did become concerned with various obstacles that slowed my sale down, however the reassurance by my solicitor always put my mind at ease and thankfully everything worked out in the end.
“I would have no hesitation in using Coles Miller again or recommending them to friends and family. They were superb from start to finish!”
“I just wanted to put in writing how incredibly impressed I am with the way you look after your clients. Your style is incredibly proactive, efficient and clear, whilst keeping a personal empathetic touch that makes all the difference to what could be potentially stressful processes.
“You went above and beyond. All that, and your pricing structure is very competitive, clear and fair.
“You surely must realise the extent of your efforts. The girls and I just didn’t want you to think it passed by us unnoticed. For all this and more we are truly grateful and want to say, 'Thank you!'
“I will certainly be recommending Coles Miller to any family and friends.”
“We just wanted to send you a short note to express our thanks for all your help during our purchase. It's been a lengthy process, especially with the couple of previous abortive attempts, and it has been extremely reassuring to have your help and support throughout.”
“We were so pleased we had you dealing with it all. Obviously the fact that we return to you, even though we are no longer local to Poole, should say something in itself!”
Contact Coles Miller today for expert legal help with moving house and other residential property matters.
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